PRIVACY

This Policy sets out how we collect, use, store and disclose your personal information and how you can access and correct the personal information we hold.

By providing personal information to us, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us.

Personal information includes information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not. For example, it may include your name, age, gender, address and contact details. It may also include financial information, including your credit card and bank account details.

WHAT PERSONAL INFORMATION DO WE COLLECT?

The personal information we collect about you will depend on the nature of your relationship with us. We may collect the following types of personal information:

your contact details (e.g. name, address, telephone number, email address and other contact details);
your business or company details (e.g. business or company name, address, telephone number, email address, ACN, ABN, TFN, and accreditation and licence, insurance and financial details);
your credit card and bank account details; your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
details of the services we have provided to you or that you have enquired about, including any additional information necessary to deliver those services and respond to your enquiries;
additional information relating to you that you provide to us directly through our website or indirectly through your use of our website or online presence or through other websites or accounts from which you permit us to collect information;
information you provide to us through customer surveys; and
other personal information that may be required in order to facilitate your relationship with us.

We will provide you with the opportunity to remain anonymous or use a pseudonym in your dealings with us where it is lawful and practicable (e.g. when making a general enquiry). Generally, it is not practicable for us to interact with you anonymously or pseudonymously on an ongoing basis. If we do not collect personal information about you, you may be unable to utilise our services or participate in the events, programs and activities we manage and deliver.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

How do we collect your personal information?

We may collect your personal information in the following ways:

to enable you to access and use our website and services;
to operate, protect, improve and optimise our website and services, business and your experience, such as to perform analytics, conduct research and for advertising and marketing;
to send you service, support and administrative messages, reminders, technical notices, updates, security alerts and information requested by you
to send you marketing and promotional messages and other information that may be of interest to you, including information sent by or on behalf of our business partners that we think you may find interesting;
to administer rewards, surveys, contests and other promotional activities or events sponsored or managed by us or our business partners;
to consider your application for a job; and
to comply with our legal obligations, resolve any disputes that we may have and enforce our agreements with third parties.

We may also disclose your personal information to a trusted third party who also holds other information about you. The information may be combined in order for either the third party or us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the services that you receive.

DO WE USE YOUR PERSONAL INFORMATION FOR DIRECT MARKETING?

We and our business partners may send you direct marketing communications and information about our services. This may take the form of emails, SMS, mail and other forms of communication. You may opt out of receiving marketing materials from us by using the opt out facilities provided with our direct marketing communications or by contacting us using the details provided below.

To whom do we disclose your personal information? We may disclose personal information for the purposes described in this Policy to:

our employees and related entities;
third party suppliers and service providers (including providers responsible for the operation of our websites and/or our business or in connection with providing our services to you);
payment systems operators (e.g. merchants receiving card payments);
our existing and potential agents, business partners and partners;
our sponsors and the promoters of any competition that we conduct;
anyone to whom our assets or businesses (or any part of them) are transferred;
specific third parties authorised by you to receive information held by us; and/or
other persons, including government agencies, regulatory bodies, and law enforcement agencies, or as required, authorised or permitted by law.

Our services are not directed or targeted at children under the age of sixteen (16) years. We do not knowingly collect, store or use Personal Information from anyone under the age of sixteen (16) years. By accessing www.irenaclare.com or placing an order on this website you confirm that you are sixteen (16) years or older. If you are under the age of sixteen (16) years please discuss this Privacy Policy with your parent and ensure that your parent has provided their consent for us to use or process your personal information in accordance with this Privacy Policy. If you are under the age of sixteen (16) years, you may not use our website unless your parent consents to this Privacy Policy.